Yes, they are absolutely trusted. First time buying a doll, I have been living independently for over 5 years and feel this will help me in many areas of my life. It was a great buying experience and all questions were answered quickly by email. The custom doll arrived within 20 days which was great and it was before my work week which gave me time to enjoy it more and see what it was like to own it. To feel and see life as they do is unreal.